First com FAQ — Answers to All Your Questions
Get clear answers to the most frequently asked questions about accounts, payments, games, betting, and security on first com — all on one page.
What you can find on this page
Browse the sections below to find solutions to any issue.
Account & Login
All questions related to registration, login, password reset, and profile management.
Deposit & Withdrawal
Deposit and withdrawal methods, processing times for bKash, Nagad, and bank transfer.
Games & Betting
Common questions and rules for slots, fish games, bingo, and Sports Betting.
Security & Support
Data protection, account verification, and ways to contact customer support.
Questions about account & login
All answers from registration to login, right here.
Opening an account on first com is completely free and takes just a few minutes. Go to the registration page and enter your active mobile number, a strong password, and the required personal information. After submitting, a verification code will be sent to your number — enter it correctly and your account will be activated immediately. Once your account is created, you can log in right away and enjoy all games and betting features. Please note that only one account is allowed per mobile number.
If you forget your password, go to the login page and select the "Forgot Password" option. Enter your registered mobile number and an OTP code will be sent to you — use it to set a new password. The new password must be at least eight characters long, and a mix of letters and numbers is recommended. Once reset, you can log in immediately with the new password. If you experience any issues, contact our support team at [email protected].
According to first com's rules, each user may only operate one account. Creating or using multiple accounts from the same device or the same network is a violation of our terms and conditions and may result in account suspension. If multiple family members share the same device, each account must be registered under a separate mobile number. Adhering to this rule is essential to maintaining a fair and impartial gaming environment. For more details, please visit our Terms & Conditions View the page.
First com runs an account verification process to ensure a safe and trusted environment. Mobile number verification is the first step, completed during registration. Additional identity verification may be required for withdrawals above a certain amount. The verification process is quick and straightforward — typically completed within 24 hours. Once verified, your account's withdrawal limit increases and account security is strengthened.
Deposit & Withdrawal FAQs
Learn more about payment methods, timeframes, and limits.
First com supports all popular mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Direct bank transfers are also accepted. The minimum deposit amount may vary by payment method, but generally starts from ৳100 BDT. Once a deposit is successfully confirmed, it is credited to your account within minutes. Contact the support team for any deposit-related issues.
After a withdrawal request is approved, funds are typically delivered to mobile banking within 1–24 hours. Bank transfers may take up to 3 business days. Withdrawals are processed faster for verified accounts. When withdrawing, make sure your payment details are entered correctly. If you do not receive your funds within the expected timeframe, notify our support team.
The minimum withdrawal amount on first com is generally ৳300 BDT. The maximum daily withdrawal limit is determined by your account's verification level. Higher withdrawal limits apply to verified accounts, which is especially beneficial for regular players. For the latest information on payment limits, visit our Terms & Conditions View the page. Any unusual payment activity may be reviewed for security purposes.
Everything you want to know about games and betting
Common questions about slots, fish games, bingo, and Sports Betting.
First com offers extensive entertainment across four main categories: slots, fish games, bingo, and Sports Betting. The slots section features hundreds of games with various themes and paylines. The fish game section offers both single-player and multiplayer games. The bingo section features fast-paced rounds and attractive prize structures. The Sports Betting section lets you wager on cricket, football, and various international sports.
First com is fully mobile browser-friendly, so you can enjoy all games on mobile without installing a separate app. Simply visit firstcom.bet from any modern smartphone browser to access all features. The website displays beautifully on small screens and is optimized for touch controls. Games run smoothly on both mobile data and Wi-Fi connections. Thanks to fast load times and an intuitive interface, playing on mobile offers the best experience.
First com's Sports Betting section offers wagering on many popular sports worldwide, including cricket, football, tennis, and badminton. Live betting is available for major tournaments such as IPL, BPL, and the Cricket World Cup. Each match offers both pre-match and in-play betting options. Betting odds are competitive and regularly updated. To access the betting section, Betting Go to the page.
Questions about security & support
What you need to know to keep your account and information secure.
First com places the highest priority on protecting users' personal information. All data is secured through SSL encryption technology, which prevents unauthorized access by third parties. We never ask for your password or payment PIN via email or phone. Your information is never sold or shared with any third party. To learn more about data protection, please visit our Privacy Policy Read.
If you notice any unrecognized logins or unusual transactions on your account, change your password immediately. Then report the incident to [email protected], including the time and details of what occurred. Our security team will investigate promptly and take the necessary action. Avoid clicking on suspicious messages or links, and never share your login credentials with anyone. It is recommended to keep two-factor authentication active to protect your account.
First com's customer support team is available seven days a week, 24 hours a day. To contact us by email, use [email protected] and include your registered mobile number in the message. Responses are typically provided within 2–6 hours. For urgent issues, writing "Urgent" in the subject line will prioritize your request. This FAQ page is regularly updated to answer common questions, so check here first.
First com believes gaming is for fun, which is why we take responsible gaming seriously. Every user can set daily, weekly, or monthly deposit limits on their account. A self-exclusion option is available for those who need a temporary break. We enforce strict age verification to prevent underage gaming. To learn more about responsible gaming, visit our Responsible Gaming View the page.
Still have questions? Get started directly
Join first com and experience one of Bangladesh's most popular online gaming platforms. Our support team is always by your side for any questions.